Shipping policy

Shipping & Delivery Policy

Last Updated: July 1, 2026

This Shipping & Delivery Policy applies to all orders placed on https://meromena.com/, operated by ABU TAHER JAHURUL TAILORING AND EMBROIDERY.

We aim to deliver your orders safely, efficiently, and on time.

1. Shipping Coverage

We deliver our products across:

United Arab Emirates (UAE)
Selected international countries (subject to courier availability and shipping confirmation at checkout)

Shipping availability may vary depending on the destination and product type.

2. Shipping Method

All orders are shipped through reliable third-party courier services to ensure safe and timely delivery.

Once your order is processed and dispatched, you will receive tracking details via email or SMS (if applicable).

3. Delivery Time

Estimated delivery times are as follows:

Within UAE: 1 – 2 working days
International Orders: 4 – 10 working days (depending on destination and customs clearance)

Delivery times are estimates only and may vary due to:

Courier delays
Weather conditions
Public holidays
Customs clearance (for international orders)
Remote delivery locations

4. Shipping Charges

UAE Delivery Fee: Flat rate of AED 10 (unless otherwise stated at checkout)
International Shipping Fee: Calculated at checkout based on destination, weight, and courier rates

Final shipping charges will always be clearly displayed before order confirmation.

5. Order Processing

Orders are usually processed within 24–48 hours after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

6. Delivery Process

Orders are delivered to the address provided by the customer at checkout.
Customers must ensure that all delivery details are accurate and complete.
A signature or delivery confirmation may be required upon receipt of goods.

Please keep the proof of delivery receipt signed and confirmed by the customer.

Once delivered and signed, the responsibility for the product transfers to the customer.

7. Failed Delivery or Incorrect Address

We are not responsible for delivery delays or failures caused by:

Incorrect or incomplete address
Unreachable phone number
Customer unavailability at delivery time
Refusal to accept delivery

If a package is returned to us due to incorrect information, additional re-delivery charges may apply.

8. Multiple Shipments

In some cases, an order may be shipped in multiple packages depending on product availability or logistics requirements.

The multiple booking / orders / shipments may result in multiple postings to the cardholder’s monthly statement.

Customers will not be charged extra beyond the original shipping fees unless stated at checkout.

9. Customs & Duties (International Orders)

For international deliveries:

Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
Delivery times may be extended due to customs clearance procedures.